Business Operations Consulting

Empowering Your Business Operations

I'm your go-to resource for expert consulting on all things Business Operations. Whether you run a small startup or a thriving enterprise, I bring 20+ years of industry experience, a repository of valuable content, and personalized guidance to help you optimize and streamline your business.

Constant Improvement
Commitment to Customers
Best Quality You Can Get
Professional business operations consultant

20+ Years

Operational Excellence

40%

Average Efficiency Gain

3x

Faster Process Execution

60+

Businesses Transformed

20+

Years of Experience

Sound Familiar?

These are the operational challenges holding businesses back — and the proven solutions I bring to the table.

AI "needs" to be implemented now & everywhere

AI strategy assessment and implementation plans

Team productivity is stagnant or declining

Workflow optimization & accountability frameworks

Scaling feels chaotic and uncontrolled

Scalable operational infrastructure

Costs are rising without clear ROI

Financial management & cost optimization

Leadership lacks operational visibility

Dashboards, KPIs & reporting systems

Jerry Miller - The Biz Ops Guy

I'm Jerry Miller.

I like to solve problems and help people. I also have a knack for helping organizations grow in scale and maturity. My experience spans across Business Process, Operations, Supply Chain, Accounting, Organizational Design, Customer Success and Procurement. Having worked in Big Tech, Start-ups and Consulting, I bring a wealth of experience to any project.

Learn more about Jerry Poppins
Business team collaborating

20+

Years of Operational Excellence

From Big Tech to startups to consulting, I've built and fixed operations across every stage of business growth.

The Method

Jerapy

/ˈdʒɛr.ə.pi/

One of the most important skills I've gained through all of these amazing experiences is the ability to listen. I've developed my tried and true practice of Jerapy: my own personal way of helping people assess problems, get to the root cause, and plan strategic solutions.

Jerapy sessions are used early and often to gain insights, set strategy, and yes, vent frustrations. I can't guarantee I can solve every problem, but after Jerapy, you'll feel better and I hope you'll have laughed out loud at least once.

Book a Jerapy Session

Service Offerings

Comprehensive operational consulting tailored to your business needs.

Business operations and workflow optimization

Operational Excellence

Transforming chaos into scalable, profitable systems

AI Operations Strategy & Implementation

Integrate AI into your operational core. From identifying the right AI tools to building automated workflows and intelligent systems, I help you harness AI to scale smarter.

Business Ecosystem Development

Build the partner network and commercial foundation your business needs. I help you identify and onboard strategic business partners and structure the value capture, revenue models, and product pricing that make those relationships profitable and scalable.

Business Process Optimization

Streamline your operations and boost efficiency. I identify areas for improvement, implement best practices, and unlock the true potential of your organization.

Financial Management & Accounting

Gain clarity and control over your financial operations. From budgeting and forecasting to cost management and reporting, I help you build financial systems that drive profitability.

Organizational Design

Build the right structure for your team. I help you design organizational frameworks that align people, processes, and strategy to achieve your business goals.

Fractional Operations Support

Get executive-level operations expertise without the full-time cost. Flexible, on-demand support that scales with your business needs.

Jerry is a standout leader that inspires excellence in others. I would jump at the chance to work with him again.

Jacob Hausman

CFO at Aspen Technology

How I Work With You

A proven engagement model designed to deliver measurable results.

Discovery Call

I start with a deep-dive conversation to understand your business, challenges, and goals.

Operations Assessment

I conduct a thorough analysis of your current processes, systems, and organizational structure.

Strategy & Roadmap

Together we build a prioritized action plan with clear milestones and measurable outcomes.

Implementation

I work alongside your team to execute the plan, build systems, and drive lasting change.

Latest Blog & Articles

Insights on operations, leadership, and building better businesses.

View All Posts
Getting Gold Out of China Today: What's Changed, What Hasn't, and Where AI Actually Helps

Getting Gold Out of China Today: What's Changed, What Hasn't, and Where AI Actually Helps

In 2016, I ran a project to recover 18-karat gold from Apple Watch inventory sitting in Chinese factories. It was slow, manual, and expensive. Here's how that same project would run today with AI in the mix.

Read More
Finding the Pot of Gold (Inside a Chinese Factory)

Finding the Pot of Gold (Inside a Chinese Factory)

In 2015, Apple launched an 18-karat gold watch that didn't sell. A year later, the leftover gold was sitting in factory storage rooms in southern China. My VP wanted it back. There was no process. I built one.

Read More

Need an Experienced Business Consultant?

I'm your go-to resource for expert consulting on all things Business Operations.

Book a Jerapy Session

Get In Touch

Ready to transform your operations? Let's start the conversation.

Free initial consultation call
Customized operational assessment
No-obligation strategy session
Response within 24 business hours

Prefer to book directly?

Schedule a Jerapy Session

Send Me a Message